How to Stop Annoying Auto Responses from Amazon
How do you stop annoying auto responses from Amazon? On this episode, Kevin Rizer walks you through the steps. Listen and learn!
“It’s not very helpful to be notified when a buyer opts out.” – Kevin Rizer
Response: Message Not Delivered
Earlier, Amazon made it easy for buyers to opt out of marketing messages. It means fewer buyers are receiving the automated emails that sellers send them.
But apart from that, sellers are now faced with annoying auto responses. They would read, “Your message was not delivered to the buyer because they have chosen to opt out of messages like this on Amazon.”
First Steps to Disable the Auto Responses
Good news is there is already a way to disable the auto responses. Here’s what you need to do:
- Login to Seller Central account
- Go to Settings > Notifications Preferences
Make sure to select the notifications you want to receive. Also, select the email address you want them to go.
Final Steps to Disable the Auto Responses
There are two other boxes you need to uncheck. Scroll down to the Messaging option in your Settings. Click on the yellow Edit button at the side.
“This is a great time to remind all of us that we should always be trying to add as much value as possible to the messages that we send our buyers.” – Kevin Rizer
In Edit, uncheck the “Delivery Failures” box and the “Buyer Opt Out” box. Once done, you will no longer receive notifications of failed-to-send messages and of those that say the buyer has opted out of your list.
To learn about automatic notifications caused by buyer opt out, download and listen to How to Stop Annoying Auto Responses from Amazon. You can also find The Private Label Movement on iTunes and Stitcher.
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